• ★【Compatibly】iPad Case compatible with iPad Pro 6th 2022 (A2764 A2437 A2766), iPad Pro 5th 2021 (A2378 A2461 A2379 A2462), iPad Pro 4th 2020 (A2069 A2232 A2233 A2229), iPad Pro 3rd 2018 (A2014 A1895 A1876 A1983). Please check the model number on the back of your iPad.
• ★[Full Protection:] iPad 12.9 inch Case made of 3-layer heavy duty bumper case, combined with 1-layer flexible silicone and 2-layer hard PC linings as well as built-in screen protector, provides maximum scratch resistance, bumpshock absorption and dirt.
• ★[Multifunctional Shoulder Strap:] The shoulder strap of this iPad pro 12.9 2021 Case is detachable & adjustable, both kids and adults can use it to carry the iPad during hiking, traveling or other activities outside. Also, you can also hang the it on the back of seat to view when traveling in carst.
• ★[Stand & Hand Strap:] This shockproof 12.9 inch iPad case can support in different viewing angles/drawing angles/typing angles, you can hold safely by one hand with the adjustable hand strap on the back of the case, which is convenient during meeting, working or travelling.
• ★[Easily Accessible:] The FANSONG iPad cover fits your iPad 12.9 inch perfectly, easy access to all the controls and features; Perfect cutouts for speakers, camera and other ports. iPad case with ipad pencil holder, convenient to save your iPad pencil.

FANSONG Shipping & Delivery Policy – Free Worldwide Shipping

1. Which Countries Do We Ship To?

Currently, we deliver to the following key markets:

• United States

• United Kingdom

• Canada

• Australia

• Germany

• France

• Italy

• Spain

• Singapore

We are actively working to expand to more countries. In fact, we ship worldwide, with a primary focus on Europe and America. If your country is not listed above, please see the delivery information in Section 2 – you will also see accurate shipping options and estimated dates in your shopping cart at checkout.

2. Shipping Costs & Estimated Delivery Times

All orders qualify for FREE shipping – no minimum purchase required. Delivery times are grouped by the same shipping windows for your convenience:

For all other countries and regions not listed in the table:
Shipping remains FREE, and the typical delivery window is 7 – 30 business days. The exact delivery estimate for your location will be clearly displayed in your shopping cart before you place your order.

Important note: These timeframes are estimates only. Actual delivery may be delayed due to force majeure, natural disasters, severe weather, war, public holidays, or other events outside our control.

3. How to Track Your Order

Once your order is dispatched, you will receive a shipping confirmation email from FANSONG containing a tracking link. Simply click that link to view the real‑time status of your package.

You can also check your order status at any time by visiting our contact page and reaching out to our support team – we are happy to assist with any tracking queries.

4. Can I Change the Shipping Method After Placing an Order?

Unfortunately, we cannot modify the shipping method once an order is confirmed. Please double‑check your selected option before completing checkout.

If you need to cancel your order, you will receive a full refund provided the order has not yet been shipped. Once the package has been dispatched, cancellations are no longer possible.

5. What If My Package Is Lost?

If you suspect that your package has been lost or missing, please contact our support team immediately via our contact page. We will initiate a thorough investigation with the carrier.

After we have gathered all necessary details, the investigation typically takes 5 to 7 business days. We will keep you updated and work diligently to resolve the issue as quickly as possible.

6. What If I Have a Problem After Delivery?

To help us address your concerns promptly, please provide timely notification and valid proof (e.g., photos, order number). If you encounter any of the following issues, contact us within 3 business days of receiving your order, with a clear description and supporting evidence:

1. Damaged items inside the package.

2. Wrong items received or some items missing from your order.

3. The courier tracking shows “signed for” but you have not actually taken delivery.

Our passionate customer support team is ready to help with any questions or concerns. You can reach us through our contact page – we also offer phone support upon request.

For additional assistance, please visit our Help Center or email us at fansongstore@gmail.com. We value every customer and strive to make your shopping experience smooth and enjoyable.

• Wipe fingerprints off your case with a soft microfiber cloth — say bye to greasy smudge face!
• Skip harsh alcohol & bleach for silicone/clear cases, mild soapy water keeps them fresh longer.
• Keep PU leather iPad covers out of blazing sun, or they’ll fade and crack like old leather boots.
• Don’t squish your phone case under heavy books, no one wants a warped, misshapen shell!
• Tuck your digital gear into dry storage bags on trips, moisture is the invisible enemy.
• Polish tempered screen films with lens wipes for crystal-clear scrolling & gaming fun.

We align with EU PPWR regulation and fully embrace sustainable development. We gradually upgrade packaging solutions by cutting excess packaging, adopting recyclable materials and circular design to fulfill compliance and reduce environmental impact.