• 2 Pack Value Set
  
  
  Comes with two transparent waterproof pouches in one package, ideal for couples, families or spare backup use.
• Universal Size Compatibility
  
  
  Fits all smartphones with screens from 4 to 7 inches, compatible with iPhone 11/12/13/14/15 Pro Max, Samsung Galaxy S20/S21/S22 Ultra/A12 and most mainstream Android phones.
• Secure Easy-Lock Sealing Structure
  
  
  Heavy-duty clip lock design creates tight waterproof seal, effectively prevents water seepage during swimming, snorkeling and rainy outdoor activities.
• Multi-scene All-round Protection
  
  
  Integrated waterproof, dustproof, sandproof and snowproof performance; transparent front and back film supports sensitive touch operation underwater without removing the phone.
• Lightweight Portable Dry Bag
  
  
  Slim transparent body with reserved lanyard hole for easy hanging around neck; won’t block camera shooting, perfect for beach, rafting, diving and daily outdoor trips.

1.What countries does FANSONG ship to?

Currently, FANSONG ships to the United States, the United Kingdom, Canada, Australia, Germany, France, Italy, Spain and Singapore. We plan to expand to more countries in the future.

2.How much does shipping cost and when will I receive my order?

Country	Estimated Delivery Time
United States	7-21 business days		FREE shipping
United Kingdom	7-21 business days		FREE shipping
Spain	7-21 business days		FREE shipping
Italy	7-21 business days		FREE shipping
Germany	7-30 business days		FREE shipping
France	7-30 business days		FREE shipping
Canada	7-21 business days		FREE shipping
Australia	7-21 business days		FREE shipping
Singapore	7-21 business days		FREE shipping
Note:This is a general guide and delays maybe caused force majeure, natural disasters, inclement weather, war, public holidays, and factors outside our control.

3.How can I track my order?

After placing your order, you may receive a shipping confirmation email from FANSONG. Please click on the link provided in the email to view the up-to-date tracking status of your package. You can also contact our dedicated customer support team at http://www.fansongworld.com/contact to check the status of your order.

4.How do I change my shipping method after placing an order?

Unfortunately, once an order is placed you will not be able to change the shipping method. Be sure to double check before giving the go-ahead!

If the order is canceled you will get full refund. We cannot cancel the order if the product is already shipped out. 

5.What should I do if my package is lost?

If you feel that your package is lost or missing, please contact our support team at http://www.fansongworld.com/contact as soon as possible. We will carry out a full investigation to determine the next steps. Once we obtain all of the relevant information, it will take 5 to 7 business days to process. We will do our best to handle your case quickly.

6.What if I have a problem after my order has been delivered?

A timely notification and valid proof can help us resolve your issue(s) as quickly as possible. If you encounter any of the following problems with your order, please contact us at http://www.fansongworld.com/contact within three business days of receiving your order with a detailed description of the issue(s) you are having along with any other relevant information:

(1). Damaged items in the package.
(2). Items in the package are not the products you ordered or some items are missing.
(3). The package is marked as having been signed for on the courier’s website, but you did not receive the package.

Our passionate customer support team is happy to help with any questions or concerns. If you'd like to speak with a member of our support team, please visit our contact us page.

• Wipe fingerprints off your case with a soft microfiber cloth — say bye to greasy smudge face!
• Skip harsh alcohol & bleach for silicone/clear cases, mild soapy water keeps them fresh longer.
• Keep PU leather iPad covers out of blazing sun, or they’ll fade and crack like old leather boots.
• Don’t squish your phone case under heavy books, no one wants a warped, misshapen shell!
• Tuck your digital gear into dry storage bags on trips, moisture is the invisible enemy.
• Polish tempered screen films with lens wipes for crystal-clear scrolling & gaming fun.