Portable iPad case Compatible with
iPad Pro 12.9 Inch 2020 4th Generation (Model: A2229/A2069/A2232/A2233)

Features：
Premium Material → Made by high-quality PC inner shell and soft silicone outer shell. It provides safe, non-toxic and durable protection. Suitable for adults and kids daily use.
Full Body protection Anti-drop Defence→ Three layers guard your iPad against knocks and scratches. It raised 5 mm edges for screen and camera protection.
Precise Cutouts → Quick and Easy access to all buttons of your iPad (ports,speakers ,mic and cameras, etc), also convenient for charge your iPad.
360 Degree Rotating Hidden Built-in Kickstand → Rotatable kickstand and adjustable handgrip strap provide you more angle for watching a video, conferences, and class presentations. More convenient and hand free.
Shoulder Strap → Adjustable and Detachable Shoulder Strap. Let you carry your iPad on any Occasion, such as travel, car seat, Office, and classroom, and so on. You can also take the shoulder strap off when you don't need it.
Screen Protector & Pencil Holder →Built-in Screen Protector on the front frame Waterproof and scratch resistant.NOTE：If you don't like, please take it off, Does not affect your use. Note: If you use it, please tear off the blue film layer).and The pencil holder is convenient for you to keep your Apple pencil.

Install Tips:
Please read the instructions carefully

Package including:
1 x iPad case
1 x Shoulder strap
1x Instruction Manual(Not included Apple pencil)

FANSONG Shipping & Delivery Policy – Free Worldwide Shipping

1. Which Countries Do We Ship To?

Currently, we deliver to the following key markets:

• United States

• United Kingdom

• Canada

• Australia

• Germany

• France

• Italy

• Spain

• Singapore

We are actively working to expand to more countries. In fact, we ship worldwide, with a primary focus on Europe and America. If your country is not listed above, please see the delivery information in Section 2 – you will also see accurate shipping options and estimated dates in your shopping cart at checkout.

2. Shipping Costs & Estimated Delivery Times

All orders qualify for FREE shipping – no minimum purchase required. Delivery times are grouped by the same shipping windows for your convenience:

For all other countries and regions not listed in the table:
Shipping remains FREE, and the typical delivery window is 7 – 30 business days. The exact delivery estimate for your location will be clearly displayed in your shopping cart before you place your order.

Important note: These timeframes are estimates only. Actual delivery may be delayed due to force majeure, natural disasters, severe weather, war, public holidays, or other events outside our control.

3. How to Track Your Order

Once your order is dispatched, you will receive a shipping confirmation email from FANSONG containing a tracking link. Simply click that link to view the real‑time status of your package.

You can also check your order status at any time by visiting our contact page and reaching out to our support team – we are happy to assist with any tracking queries.

4. Can I Change the Shipping Method After Placing an Order?

Unfortunately, we cannot modify the shipping method once an order is confirmed. Please double‑check your selected option before completing checkout.

If you need to cancel your order, you will receive a full refund provided the order has not yet been shipped. Once the package has been dispatched, cancellations are no longer possible.

5. What If My Package Is Lost?

If you suspect that your package has been lost or missing, please contact our support team immediately via our contact page. We will initiate a thorough investigation with the carrier.

After we have gathered all necessary details, the investigation typically takes 5 to 7 business days. We will keep you updated and work diligently to resolve the issue as quickly as possible.

6. What If I Have a Problem After Delivery?

To help us address your concerns promptly, please provide timely notification and valid proof (e.g., photos, order number). If you encounter any of the following issues, contact us within 3 business days of receiving your order, with a clear description and supporting evidence:

1. Damaged items inside the package.

2. Wrong items received or some items missing from your order.

3. The courier tracking shows “signed for” but you have not actually taken delivery.

Our passionate customer support team is ready to help with any questions or concerns. You can reach us through our contact page – we also offer phone support upon request.

For additional assistance, please visit our Help Center or email us at fansongstore@gmail.com. We value every customer and strive to make your shopping experience smooth and enjoyable.

• Wipe fingerprints off your case with a soft microfiber cloth — say bye to greasy smudge face!
• Skip harsh alcohol & bleach for silicone/clear cases, mild soapy water keeps them fresh longer.
• Keep PU leather iPad covers out of blazing sun, or they’ll fade and crack like old leather boots.
• Don’t squish your phone case under heavy books, no one wants a warped, misshapen shell!
• Tuck your digital gear into dry storage bags on trips, moisture is the invisible enemy.
• Polish tempered screen films with lens wipes for crystal-clear scrolling & gaming fun.

We align with EU PPWR regulation and fully embrace sustainable development. We gradually upgrade packaging solutions by cutting excess packaging, adopting recyclable materials and circular design to fulfill compliance and reduce environmental impact.